Privacy Policy
Sleep Fountain truly respects the privacy of its users, and is fully committed to protect their personal information and use it properly. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.
We strongly urge you read this policy and make sure you fully understand and agree with it, before you access or use any of our services. If you do not read, fully understand and agree to this Privacy Policy, you must immediately leave this website, application or service, and avoid or discontinue all use of any of our services.
This sleepfountain.com Privacy Policy (“Privacy Policy”) describes how we Stewards Corporation Pty Ltd may collect and use information pertaining to each of visitors (“you”), in connection with their access to and use of the sleepfountain.com website.
This Privacy Policy constitutes a binding and enforceable legal contract between Sleep Fountain and you – so please read it carefully.
You may visit and/or use the Services only if you fully agree to this Privacy Policy – and by accessing it you signify and affirm your informed consent to this Privacy Policy, including to the collection and processing of your Personal Information as defined and explained below.
Please note: you are not obligated by law to provide us with any information. You hereby acknowledge, warrant and agree that any information you do provide us is provided of your own free will and consent, for the purposes and uses described herein.
What personal information do we collect from the people that visit our website?
When registering to become a VIP member or for our Money Back Guarantee on our site you will be asked to enter your name and email address. We use Mailchimp.com to store user subscription lists and no customer names or email addresses are stored on our website. Personal data stored by Mailchimp.com requires explicit consent which is requested via e-mail each time a person registers for our VIP Club or Money Back Guarantee. See https://mailchimp.com/legal/privacy/ for more information on Mailchimp’s privacy policy.
Cookies and Tracking. Your Internet browser has the in-built facility for storing small text files – “cookies” – that hold information which is transferred to your computer’s hard drive through your web browser (if you permit) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Understand and save user’s preferences for future visits.
- Keep track of advertisements
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that this website is not provided by Sleep Fountain, and we therefore cannot ensure its accuracy, completeness or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may adversely affect your user experience.
Social Media. Our website includes social media features (such as the Facebook “Like” button). These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party. Your interactions with these features are governed by the privacy policy of the company providing the feature.
When do we collect information?
We collect information from you when you register to be a VIP member or for the Money Back Guarantee on our site, fill out our ‘contact us’ form or email us directly at info@sleepfountain.com.
Why do we collect your personal information?
We may use the information we collect from you when you register to be a VIP member or for the Money Back Guarantee on our site or fill out our ‘contact us’ form or email us directly at info@sleep fountain.com, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests, including processing the Money Back Guarantee.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails regarding your order or other products and services.
- To follow up after correspondence from you
How do we protect your information?
Our website is hosted on the WordPress platform by Dreamhost.com using a valid Secure SSL certificate. Your tracking data may be stored through Dreamhost data storage, databases and the general WordPress plugin applications. The Dreamhost WordPress platform is behind a secure managed firewall. User subscription lists are stored using Mailchimp.com. For further information see: https://mailchimp.com/about/security/ Personal information entered into names or addresses are stored on our website which includes
Information entered into our contact form is not stored on our website.
User Data Supplementation
We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
Google Analytics
The sleepfountain.com Website may use Google Analytics, a web analytics service provided by Google. This sets a cookie in order to evaluate your use of our website and compile reports for us on activity of our website.
How to reject or delete this cookie – http://www.google.com/intl/en/privacypolicy.html
Google Adwords
The sleepfountain.com Website may use Google Adwords to remarket or use similar audiences to display adverts on other 3rd party websites.
To opt out: https://support.google.com/ads/answer/2662922?hl=en-GB
How to reject or delete this cookie – https://adssettings.google.com/authenticated?hl=en#display_optout
Facebook, may use cookies, web beacons, and other storage technologies to collect or receive specific types of information and Sleep Fountain may use that information to provide targeted ads.
For more information: https://en-gb.facebook.com/help/568137493302217
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our homepage or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the words ‘Privacy Policy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
- On our Privacy Policy Page
Can change your personal information:
- By contacting us
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- To allow us to better service you in responding to your customer service requests, including processing the Money Back Guarantee.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails regarding your order or other products and services.
- To follow up after correspondence from you
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, or do not want us to process your data anymore please email us at info@sleepfountain.com and we will promptly remove you from ALL correspondence.
If you would like to access, correct, amend or delete any personal information we have about you or wish to request a list of what personal information that you have stored with us, please contact us at info@sleepfountain.com or mail your request to Stewards Corporation Pty Ltd, 2/B 96 Forge creek rd, Bairnsdale Vic 3875 and we will respond within a reasonable timeframe and in accordance with any applicable law.
Data Retention
We may retain your personal information until you notify us that you no longer wish to receive communication from us or you ‘unsubscribe’ from our communication.
Right to Modify
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Stewards Corporation Pty Ltd
2/B 96 Forge creek rd
Bairnsdale Vic 3875
AUSTRALIA